In-house facilities

Front

Front

We are available 24 hours a day.

Floor
1st floor
Check-in
15:00
Check-out
11:00
Extensions

Number 9
Locavore

Locavore

Please enjoy dishes made with local ingredients at a restaurant overlooking Niji no Matsubara, one of Japan's three major Matsubara. "Kyushu", "Saga" and "Karatsu" We also offer local menus that are particular about the taste unique to the local area.

Business hours
Dinner from 17:30 to 21:00 (Last in 20:30)
Breakfast from 7:00 to 9:30 (Last in 9:00)
Floor
9th floor
Indoor bath

Indoor bath

Fully equipped with a public bath and a sauna. and a sauna to relieve your fatigue.

Business hours
6:00~10:00
15:00~23:00
Floor
2nd floor
Table tennis

Table tennis

Business hours
9:00 to 22:00 (1 play 20 minutes)
Floor
2nd floor
※Reception 1st floor front desk
Fees
Guests free
Remarks
It's not a reservation system. Thank you for your understanding.
Shop

Shop

Business hours
16:30~21:00
Floor
1st floor
Remarks
We accept the courier service.
Nursing room

Nursing room

Business hours
24 hours
Floor
1st floor
Smoking area

Smoking area

Floor
2nd floor
Click here for notes

In-house services

Lounge

Lounge

In the lounge, you can spend a relaxing time with alcohol such as sparkling wine and beer, as well as soft drinks such as coffee and tea. or treat yourself to an alcoholic beverage such as sparkling wine or beer.

Business hours
Evening Social / 15:00-18:00
Night cap / 21:00 to 23:00
Floor
1st floor
Remarks
From February 24, 2026 to March 15, 2026, the venue will be changed to Main Hall on the 2nd floor.
Relaxation Lounge

Relaxation Lounge

After the bath, you can enjoy a drink freely and take a break on the sofa.

Business hours
15:00~23:00
Floor
2nd floor
Wi-Fi Free Connection Service

Wi-Fi Free Connection Service

You can use the free Wi-Fi connection service in the hotel. Please enjoy a comfortable internet.


Remarks
※Accor members can use high-speed lines by logging in.
Click here for Accor membership registration (free)
Water server

Water server

There is a water server on each room floor.
Please use the water pitcher provided in the guest room.

Business hours
24 hours
Floor
4th to 8th floors
Coin laundry

Coin laundry

Business hours
6:00~24:00
Floor
Next to the large public bath on the second floor
Remarks
4 washing machines 300 yen / time
4 dryers 100 yen / 30 minutes
Sale at liquid detergent shop
Vending machine corner

Vending machine corner

Business hours
24 hours
Floor
2nd floor
Remarks
No alcohol
Local Discovery/Regional Experience

Local Discovery/Regional Experience

A local Discovery that can be enjoyed by adults and children.
Experience the culture of Karatsu through the experience of making Karatsu-yaki tea utensils and the experience of making Karatsu-kunchi original arrangements.

Business hours
9:00~12:00
Floor
1st floor (lobby)
Click here for notes
“Rainbow Sandbox” / Treasure hunting with a radio-controlled car

“Rainbow Sandbox” / Treasure hunting with a radio-controlled car

In the "Rainbow Sandbox", a special experience that the whole family can get absorbed in while running the radio control as much as possible.

Time
15:00~18:00
Floor
1st floor lobby (back of shop)
Remarks
You can make a reservation from the accommodation plan or use it for 1,000 yen per play. ※Time limit

Other services

Shuttle bus

Shuttle bus

We operate a shuttle bus between JR Higashi-Karatsu Station and JR Karatsu Station and Mercure Saga Karatsu Resort for hotel guests.

Fees
Guests free
Electric car charging station

Electric car charging station

We have installed an EV charger.
You can see how to use it here.

Usage time
24 hours
Number of units
3 units (charged) 
1 quick charger, 2 ordinary chargers 

※Because it is under adjustment, only one normal charger can be used for the time being. Please accept it in advance.
Location of installation
Outdoor parking
Remarks
Guests other than staying at our hotel can use it.
Rental supplies for children

Rental supplies for children

We rent diaper trash cans, baby baths, bed guards, baby beds, couhans, baby bottles disinfectors, and steps. 

※The number is limited. Thank you for your understanding.

Rental cycle

Rental cycle

Rental cycles are included in all-inclusive, and you can easily visit nearby attractions such as Karatsu-jo Castle, Nijinomatsubara, and the former Takatori residence. Why don't you take a stroll along the sea and the cityscape full of historical emotions while feeling the wind?

Rental time
From 6:00 to 19:00 (up to 3 hours)
※The rental time varies depending on the season (daylight hours). Thank you for your understanding.
Location
1st floor lobby
※Reception is available at the front desk on the first floor.
※It's not a reservation system. Thank you for your understanding. 
Fees
Guests free
Reservation
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Reservation
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GUESTS
Adults
2
Children
0
Age of the first child
Preferential treatment code
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Preferential treatment code
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