In-house facilities
Front
We are available 24 hours a day.
- Floor
- 1st floor
- Check-in
- 15:00
- Check-out
- 11:00
- Extensions
Number 9
Locavore
Please enjoy dishes made with local ingredients at a restaurant overlooking Niji no Matsubara, one of Japan's three major Matsubara. "Kyushu", "Saga" and "Karatsu" We also offer local menus that are particular about the taste unique to the local area.
- Business hours
- Dinner from 17:30 to 21:00 (Last in 20:30)
Breakfast from 7:00 to 9:30 (Last in 9:00) - Floor
- 9th floor
Indoor bath
Fully equipped with a public bath and a sauna. and a sauna to relieve your fatigue.
- Business hours
- 6:00~10:00
15:00~23:00 - Floor
- 2nd floor
Table tennis
- Business hours
- 9:00 to 22:00 (1 play 20 minutes)
- Floor
- 2nd floor
※Reception 1st floor front desk - Fees
- Guests free
- Remarks
- It's not a reservation system. Thank you for your understanding.
Shop
- Business hours
- 16:30~21:00
- Floor
- 1st floor
- Remarks
- We accept the courier service.
Nursing room
- Business hours
- 24 hours
- Floor
- 1st floor
Smoking area
- Floor
- 2nd floor
※We do not sell cigarettes.
In-house services
Lounge
In the lounge, you can spend a relaxing time with alcohol such as sparkling wine and beer, as well as soft drinks such as coffee and tea. or treat yourself to an alcoholic beverage such as sparkling wine or beer.
- Business hours
- Evening Social / 15:00-18:00
Night cap / 21:00 to 23:00 - Floor
- 1st floor
- Remarks
- From February 24, 2026 to March 15, 2026, the venue will be changed to Main Hall on the 2nd floor.
Relaxation Lounge
After the bath, you can enjoy a drink freely and take a break on the sofa.
- Business hours
- 15:00~23:00
- Floor
- 2nd floor
Wi-Fi Free Connection Service
You can use the free Wi-Fi connection service in the hotel. Please enjoy a comfortable internet.
- Remarks
- ※Accor members can use high-speed lines by logging in.
Click here for Accor membership registration (free)
Water server
There is a water server on each room floor.
Please use the water pitcher provided in the guest room.
- Business hours
- 24 hours
- Floor
- 4th to 8th floors
Coin laundry
- Business hours
- 6:00~24:00
- Floor
- Next to the large public bath on the second floor
- Remarks
- 4 washing machines 300 yen / time
4 dryers 100 yen / 30 minutes
Sale at liquid detergent shop
Vending machine corner
- Business hours
- 24 hours
- Floor
- 2nd floor
- Remarks
- No alcohol
Local Discovery/Regional Experience
A local Discovery that can be enjoyed by adults and children.
Experience the culture of Karatsu through the experience of making Karatsu-yaki tea utensils and the experience of making Karatsu-kunchi original arrangements.
- Business hours
- 9:00~12:00
- Floor
- 1st floor (lobby)
※Provision time, contents, etc. are subject to change without notice.
“Rainbow Sandbox” / Treasure hunting with a radio-controlled car
In the "Rainbow Sandbox", a special experience that the whole family can get absorbed in while running the radio control as much as possible.
- Time
- 15:00~18:00
- Floor
- 1st floor lobby (back of shop)
- Remarks
- You can make a reservation from the accommodation plan or use it for 1,000 yen per play. ※Time limit
Other services
Shuttle bus
We operate a shuttle bus between JR Higashi-Karatsu Station and JR Karatsu Station and Mercure Saga Karatsu Resort for hotel guests.
- Fees
- Guests free
Electric car charging station
We have installed an EV charger.
You can see how to use it here.
- Usage time
- 24 hours
- Number of units
- 3 units (charged)
1 quick charger, 2 ordinary chargers
※Because it is under adjustment, only one normal charger can be used for the time being. Please accept it in advance. - Location of installation
- Outdoor parking
- Remarks
- Guests other than staying at our hotel can use it.
Rental supplies for children
We rent diaper trash cans, baby baths, bed guards, baby beds, couhans, baby bottles disinfectors, and steps.
※The number is limited. Thank you for your understanding.
Rental cycle
Rental cycles are included in all-inclusive, and you can easily visit nearby attractions such as Karatsu-jo Castle, Nijinomatsubara, and the former Takatori residence. Why don't you take a stroll along the sea and the cityscape full of historical emotions while feeling the wind?
- Rental time
- From 6:00 to 19:00 (up to 3 hours)
※The rental time varies depending on the season (daylight hours). Thank you for your understanding. - Location
- 1st floor lobby
※Reception is available at the front desk on the first floor.
※It's not a reservation system. Thank you for your understanding. - Fees
- Guests free